Summary of Privacy Policy

We attach great importance to the security of your personal information and will strictly comply with laws and regulations to provide you with safer and more reliable services. The following summary helps you understand the product's privacy policy more intuitively and concisely.

Please note that reading this summary does not constitute reading the full Privacy Policy. If you wish to understand our detailed Privacy Policy, please read the complete Privacy Policy for Zhizu Battery Swap Official Website.

I. Information We Collect

For a detailed list of the personal information we collect, please refer to the Personal Information Collection List.

II. How We Protect Your Personal Information

We provide appropriate security measures for your information to prevent loss, improper use, unauthorized access, or disclosure, including:

• We use industry-standard security measures to protect the personal information you provide.
• We have established dedicated management systems, processes, and organizations to ensure your information security.
• We will take reasonable and feasible measures to avoid collecting irrelevant personal information.

III. Third-Party Data Processing in Our Services

Please be aware that most of the products/services we provide cannot be completed by us alone. Therefore, we may share or entrust the processing of some of your personal information to third parties such as our affiliates and other cooperative partners. Currently, unless we obtain your explicit consent or authorization again, such sharing or entrusted processing mainly includes providing necessary information as required by administrative, judicial, or other competent authorities.

We will sign strict information protection and confidentiality agreements with them, requiring them to comply with the agreements and adopt relevant security measures to protect your personal information.

For the third-party software development kits ("SDKs") we use and the personal information shared with third parties, please refer to the Third-Party Information Sharing List and Third-Party SDK Directory.

IV. How You Can Manage Your Personal Information

You have the right to manage your personal information, including accessing, rectifying, supplementing, and deleting your personal information, changing the scope of your authorization or withdrawing authorization, copying and transferring your personal information, and canceling your account. You can perform the above operations through the functional settings provided on our platform. If you cannot manage through the above methods, you can contact us via the contact information provided below. We will respond to your request within 15 working days.

V. How to Contact Us

If you have any questions, comments, or suggestions, please contact us through the Zhizu Battery Swap official website online customer service system or call our customer service hotline [400-178-8588].

Generally, we will respond within 15 working days. If you are not satisfied with our response, especially if our processing of personal information harms your legitimate rights and interests, you may also file a complaint or report to regulatory authorities such as the Cyberspace Administration, telecommunications, public security, and industry and commerce departments.

You may also contact us at the following addresses:

Zhizu IoT Technology Group Co., Ltd.: Legal Department, Room 601, Building 3, No. 1466 Shenchang Road, Minhang District, Shanghai
Anqing Zhizu IoT Technology Co., Ltd.: No. 1 Ren'ai Road, Laofeng Town, Economic and Technological Development Zone, Anqing City, Anhui Province
Zhizu Chuangneng (Shanghai) Technical Service Co., Ltd.: Room 601, Building 3, No. 1466 Shenchang Road, Minhang District, Shanghai

We will respond within 15 working days after receiving your opinion.